Welcome to MNTowing.com. Please read these terms and conditions carefully before using our
website and services. By using our website and services, you agree to be bound by these terms
and conditions. If you do not agree with any of these terms and conditions, please do not use
our website and services.
Description of Services
MNTowing provides towing and roadside assistance services. We offer towing services,
emergency towing, flatbed towing, long distance towing, and more. Our services are available to
customers in the Minneapolis/St.Paul metropolitan area. We reserve the right to refuse service
to anyone for any reason at any time.
Payment and Billing
Our rates may vary depending on the type of service you require. Payment is due at the time of
scheduling, and we accept CashApp, Venmo, and major credit cards. We do not offer credit
terms or invoicing. In the event that payment is not made at the time of service, we reserve the
right to charge a late fee or pursue legal action to collect payment, including but not limited to,
impounding your vehicle
GOA (Gone on arrival)
Gone on Arrival (GOA) means that a vehicle subject to a tow request has been moved prior to
Tow Contractor's arrival at the tow scene. We do not offer refunds on GOA regardless of the
reason the vehicle was GOA
Liability and Insurance
MNTowing.com is not responsible for any damage to your vehicle that occurs during towing or
transport. You assume all risk and liability for your vehicle while it is in our possession. We carry
liability insurance, but we are not responsible for any personal injury or property damage that
occurs during the towing process. You should ensure that your own insurance policy covers
towing and transport.
Indemnification
You agree to indemnify and hold MNTowing harmless from any claims, damages, or expenses
(including attorneys' fees) that arise from your use of our website or services, or from any
breach of these terms and conditions.
Disclaimer of Warranties
MNTowing makes no representations or warranties of any kind, express or implied, regarding
the operation of our website or services. We disclaim all warranties, including but not limited to
implied warranties of merchantability and fitness for a particular purpose. We do not warrant that
our website or services will be uninterrupted or error-free.
Limitation of Liability
MNTowing’'s liability to you is limited to the amount you paid for our services. We are not liable
for any indirect, incidental, special, or consequential damages arising from your use of our
website or services.
Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email,
mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to
confirmation in writing.
Confidentiality
Client records are regarded as confidential and therefore will not be divulged to any third party,
other than manufacturers or if legally required to do so to the appropriate authorities. Clients
have the right to request sight of, and copies of any and all Client Records we keep, on the
proviso that we are given reasonable notice of such a request. Clients are requested to retain
copies of any literature issued in relation to the provision of our services. Where appropriate, we
shall issue Client’s with appropriate written information, handouts or copies of records as part of
an agreed contract, for the benefit of both parties.
Changes to these Terms and Conditions
MNTowing reserves the right to modify these terms and conditions at any time. Any changes will
be effective immediately upon posting on our website. Your continued use of our website and
services after any such changes constitutes your acceptance of the new terms and conditions.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of
the State of Minnesota. Any dispute arising from or related to these terms and conditions shall
be subject to the exclusive jurisdiction of the courts of State of Minnesota.
Thank you for using MNTowing.com! If you have any questions or concerns, please contact us
at 763-299-0690!
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